Terms & Conditions – ZivvyCart

Terms & Conditions – ZivvyCart
Effective Date: 04-03-2026

Welcome to ZivvyCart. These Terms & Conditions outline the rules and regulations for using our website and purchasing products from our store. By accessing our website or placing an order, you agree to comply with and be bound by these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. General Use

By using the ZivvyCart website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.

  • All information you provide is accurate, complete, and up to date.

  • You will not use our website for illegal, fraudulent, or unauthorized activities.

ZivvyCart reserves the right to refuse service, cancel orders, or terminate accounts if these terms are violated.

2. Products & Availability

ZivvyCart offers beauty, skincare, body care products, and related accessories through an online platform.

Because we operate using a dropshipping fulfillment model, some products may be supplied and shipped directly from our trusted supplier partners.

We reserve the right to:

  • Modify or discontinue products at any time

  • Update product descriptions, images, or details

  • Limit quantities of products available for purchase

Product images are for illustration purposes, and minor variations may occur.

3. Pricing & Payments

All prices listed on ZivvyCart are displayed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change product prices without prior notice

  • Correct pricing errors that may occur on the website

Payments may be processed through secure third-party payment gateways. By making a purchase, you confirm that the payment information you provide is valid and authorized.

4. Orders & Order Acceptance

After placing an order, you will receive an order confirmation via email or SMS. This confirmation does not guarantee that the order has been accepted.

ZivvyCart reserves the right to:

  • Cancel or refuse any order

  • Limit order quantities

  • Cancel orders suspected of fraud or unauthorized activity

If an order is cancelled after payment has been made, the refund will be processed according to our refund policy.

5. Shipping & Delivery

ZivvyCart works with trusted fulfillment and logistics partners to deliver products to customers.

Because products may be shipped directly from suppliers, delivery times may vary depending on:

  • Customer location

  • Courier service availability

  • Logistics or operational delays

ZivvyCart is not responsible for delays caused by:

  • Courier companies

  • Natural events or unforeseen circumstances

  • Incorrect shipping information provided by the customer

Customers are responsible for ensuring that their delivery address and contact details are correct.

6. Returns & Refunds

All returns and refunds are handled according to the Return & Refund Policy available on our website.

Customers requesting returns may be required to provide: