Shipping Policy – ZivvyCart

Shipping Policy – ZivvyCart
Effective Date: 04-03-2026

At ZivvyCart, we aim to provide a smooth and reliable delivery experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered.

By placing an order on our website, you agree to the shipping terms described below.

📦 Order Processing

Once you place an order on ZivvyCart, our team begins processing it as quickly as possible.

Order processing typically takes 1–3 business days. During this time, the order is verified, prepared, and forwarded to our fulfillment partners for shipment.

Orders placed on weekends or public holidays may be processed on the next working day.

🚚 Shipping & Delivery Time

Because ZivvyCart operates using a dropshipping fulfillment model, some products may be shipped directly from our trusted supplier or logistics partners.

Estimated delivery time for most orders is 5–10 business days, depending on:

  • Customer location

  • Courier partner availability

  • Operational or logistics conditions

While we always aim to deliver within the estimated time, delays may occasionally occur due to circumstances beyond our control.

🌍 Shipping Coverage

ZivvyCart currently delivers to most locations across India. Delivery availability may vary depending on courier service coverage in certain regions.

📍 Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information when placing an order.

ZivvyCart is not responsible for delivery issues caused by:

  • Incorrect or incomplete shipping addresses

  • Incorrect phone numbers

  • Customer unavailability during delivery attempts

If incorrect details are provided, delivery delays or additional charges may occur.

📦 Order Tracking

Once your order has been shipped, you may receive a tracking update via email or SMS, depending on the courier service used.

Tracking information allows customers to monitor the delivery progress of their orders.

⚠ Delivery Delays

In rare situations, delivery delays may occur due to factors such as:

  • High order volumes

  • Courier service disruptions

  • Weather conditions or natural events

  • Regional transportation limitations

ZivvyCart will always do its best to assist customers in tracking and resolving delivery concerns.

📭 Failed Delivery Attempts

If the courier partner is unable to deliver the package due to customer unavailability or incorrect address, the package may be returned to the shipping partner.

In such cases, redelivery may require additional processing time.

📧 Need Help With Your Order?

If you have any questions regarding shipping or delivery, please contact our support team.

Email: zivvycart@gmail.com
Support Availability: 24 Hours a Day, 7 Days a Week

Our Commitment

At ZivvyCart, we strive to ensure that every order is delivered safely and efficiently. We continuously work with reliable fulfillment partners to provide a smooth and dependable shipping experience.

Fast dispatch.
Reliable delivery.
Trusted service.

Thank you for shopping with ZivvyCart.